How to install Payconiq ?

Select the Payconiq app for your bank to see the installation procedure

1

Download the S-Net app

2

Payconiq is now part of the S-Net Mobile entry menu. To find the activation steps click here.

1

Download the Payconiq POST app

2

To begin activation, open the Payconiq app and click on “start activation”

3

Select the appropriate option
I am returning or I am a new user

I am returningvousadmin2021-09-20T09:43:38+00:00

I am returning

You still have the same mobile number and you remember your PIN code for validating Payconiq payments. You set up your PIN code during your last activation. Click “Continue”. You just need to provide your telephone number and your Payconiq PIN code.

If you have forgotten your Payconiq PIN code or if you have changed your mobile number, please select “I am a new user”.

I am a new uservousadmin2021-09-20T09:43:27+00:00

I am a new user

Click “Let’s go”.
Please enter your telephone number.
Enter the 6 figure activation code received automatically by SMS, then validate.
Connect with your eBanking eboo (www.eboo.lu):
- In your eBanking eboo desktop version, click on Settings> Bank settings> Payconiq.
- Then click on the + button on the right of your screen then on Add a Payconiq link.
- Choose the limit amount you want to configure for Payconiq.
To finalize the installation of Payconiq, scan with your smartphone via the Payconiq POST application the QR code displayed in eboo.

4

Return to the Payconiq app

Enter the information requested and choose your Payconiq PIN code. It will be requested for every transaction to validate a payment operation.

5

Activate the “Use your fingerprint instead of a PIN code” option

This will let you validate your transaction more quickly.

1

Download the Payconiq BIL app

2

To begin activation, open the Payconiq app and click on “start activation”

3

Select the appropriate option
I am returning or I am a new user

I am returningvousadmin2021-09-20T09:41:32+00:00

I am returning

You still have the same mobile number and you remember your PIN code for validating Payconiq payments. You set up your PIN code during your last activation. Click “Continue”. You just need to provide your telephone number and your Payconiq PIN code.

If you have forgotten your Payconiq PIN code or if you have changed your mobile number, please select “I am a new user”.

I am a new uservousadmin2021-09-20T09:41:20+00:00

I am a new user

Click on “Let’s go” and select your activation mode via web banking or the mobile bank app.

4

Return to the Payconiq app

Enter the information requested and choose your Payconiq PIN code. It will be requested for every transaction to validate a payment operation.

5

Activate the “Use your fingerprint instead of a PIN code” option

This will let you validate your transaction more quickly.

1

Download the Payconiq BGL app

2

To begin activation, open the Payconiq app and click on “start activation”

3

Select the appropriate option
I am returning or I am a new user

I am returningvousadmin2021-09-20T09:40:47+00:00

I am returning

You still have the same mobile number and you remember your PIN code for validating Payconiq payments. You set up your PIN code during your last activation. Click “Continue”. You just need to provide your telephone number and your Payconiq PIN code.

If you have forgotten your Payconiq PIN code or if you have changed your mobile number, please select “I am a new user”.

I am a new uservousadmin2021-09-20T09:40:30+00:00

I am a new user

Click “Let’s go”.
Enter your phone number.
Enter the 6 figure activation code received automatically by SMS, then validate.
Connect with your web banking BGL BNP Paribas (via www.bgl.lu):
- Select “Payment” from the side menu on the left and click on “Payconiq” on the right.
- Follow the instructions.
- Scan the QR code displayed on your web banking screen with your Payconiq app.

4

Return to the Payconiq app

Enter the information requested and choose your Payconiq PIN code. It will be requested for every transaction to validate a payment operation.

5

Activate the “Use your fingerprint instead of a PIN code” option

This will let you validate your transaction more quickly.

1

Download the Payconiq ING app

2

Use your LuxTrust connection method (Token or Mobile) to link the app to your bank account.

3

Then simply launch the ING Payconiq application and follow the instructions. It’s quick and easy!

4

Last step, in case you still have the ING Digicash app, delete it.

1

Download the Payconiq RAIFFEISEN app

2

To begin activation, open the Payconiq app and click on “start activation”

3

Select the appropriate option
I am returning or I am a new user

I am returningPatrick Loureiro2021-06-25T14:29:36+00:00

I am returning

You still have the same mobile number and you remember your PIN code for validating PAYCONIQ payments. You set up your PIN code during your last activation. Click “Continue”. You just need to provide your telephone number and your PAYCONIQ PIN code.

If you have forgotten your PAYCONIQ PIN code or if you have changed your mobile number, please select “I am a new user”.

I am a new userPatrick Loureiro2021-06-25T14:30:24+00:00

I am a new user

Click “Let’s go”.
Enter your phone number.
Enter the 6 figure activation code received automatically by SMS, then validate.
Connect with your LuxTrust:
- Accept the “Terms and Conditions” twice.
- Select the account that you wish to use with the RAIFFEISEN PAYCONIQ app.

4

Return to the Payconiq app

Enter the information requested and choose your Payconiq PIN code. It will be requested for every transaction to validate a payment operation.

5

Activate the “Use your fingerprint instead of a PIN code” option

This will let you validate your transaction more quickly.

FAQ

I did not receive the activation SMS, what should I do?vousadmin2019-01-08T10:52:41+00:00

I did not receive the activation SMS, what should I do?

When you enter your mobile number, an SMS containing your activation code is sent to you automatically. Sometimes, it can take a few minutes depending on your network. If you have still not received it after a few attempts, contact your bank’s customer service. But be careful, the application is blocked automatically for 24 hours after 10 attempts for security reasons.

I forgot my Payconiq PIN code, what should I do?vousadmin2021-09-20T09:42:09+00:00

I forgot my Payconiq PIN code, what should I do?

Your Payconiq PIN is required to validate your transactions. If you have forgotten it, you will need to reactivate your Payconiq app. To do this, go to settings in your Payconiq app. Click on “Deactivate your app”. Then, reactivate your Payconiq app.

My application has been blocked after 3 incorrect PIN code entries, what should I do?vousadmin2019-01-08T10:51:52+00:00